Documents
Website Terms of Service
Effective from 25 October 2026.
WEBSITE TERMS OF SERVICEwww.equivo.pl
1.The Terms of Service of the website available at www.equivo.pl have been issued pursuant to and in connection with the following provisions:
1.1.Article 8(1)(1) of the Polish Act of 18 July 2002 on the Provision of Electronic Services, to the extent that it concerns services provided by electronic means.
1.2.Articles 398 and 399 of the Polish Act of 12 July 2024 - Electronic Communications Law, to the extent that they require the User to be informed and to consent to the installation of cookies, and that consent be obtained for the sending of commercial information.
2.The use of certain electronic services provided through the Website may involve the processing of personal data. Pursuant to Article 12(1) and Article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter: “GDPR”), the Service Provider provides the information specified in those provisions concerning the processing of personal data of Users using the Website in a separate document entitled WEBSITE PRIVACY POLICY, which constitutes Annex No. 1 to these Terms of Service.
3.Pursuant to and in connection with Article 6(2) of the Polish Act of 18 July 2002 on the Provision of Electronic Services, the Service Provider provides information relating to the use of software which is not a component of the content of services provided by electronic means and which is introduced into the ICT system used by the User (so-called cookies). Information on cookies is set out in a separate document entitled WEBSITE COOKIE POLICY, which constitutes Annex No. 2 to these Terms of Service.
4.Pursuant to Article 6(1) of the Polish Act of 18 July 2002 on the Provision of Electronic Services, the Service Provider provides INFORMATION ON SPECIFIC RISKS ASSOCIATED WITH THE USE OF SERVICES PROVIDED BY ELECTRONIC MEANS, which constitutes Annex No. 3 to the Terms of Service.
§ 2DEFINITIONS
Words used in these Terms of Service which begin with a capital letter have the following meanings:
WEBSITE - the website available at www.equivo.pl, together with its subpages and language versions
SERVICE PROVIDER - an entrepreneur operating under the business name “wAInot Natalia Piórkowska” with its registered office in Słubice, ul. Grzybowa 25 lok. 9, NIP: 5981585473, e-mail address: kontakt@equivo.pl, telephone number: +48 579 946 999.
USER - any person who uses the services provided by electronic means made available on the Website.
SERVICES - the following services provided by electronic means through the Website:
1.sending messages using the contact form.
2.sending periodic e-mail messages (newsletter).
3.deletion of an Account from the App.
APP - software in the form of the Equivo computer application, by means of which the Service Provider provides services by electronic means to interested users. The App is made available as a mobile application for devices running iOS and Android, available for download from App Marketplaces.
ACCOUNT - a set of permissions, data and other App resources assigned to an individual User.
APP TERMS OF USE - the document EQUIVO APP TERMS OF USE, setting out the conditions under which its users may use the App.
PREMIUM SERVICES - digital services consisting in the paid provision of special App functionalities which are not available to persons using its free version, offered under the Premium and MAX plans.
PREMIUM AGREEMENT - an agreement for the paid provision of Premium Services, concluded in the App through an App Marketplace.
APP MARKETPLACE - a platform from which the App can be downloaded free of charge and Premium Services can be purchased - the App Store (Apple) and Google Play (Google).
§ 3CONDITIONS FOR THE PROVISION OF SERVICES BY ELECTRONIC MEANS
1.The Service Provider provides services by electronic means of the following type and scope:
1.1.sending messages using the contact form.
1.2.sending periodic e-mail messages (newsletter).
1.3.receiving requests for deletion of an Account from the App.
2.The conditions for concluding and terminating agreements for the provision of services by electronic means are as follows:
2.1.in the case of sending messages using the contact form, the agreement is concluded at the moment the request is delivered to the Service Provider. The agreement for the provision of services by electronic means terminates once the handling of the request has been completed.
2.2.in the case of the newsletter service, the agreement is concluded at the moment the User subscribes to it - by clicking the “Subscribe” button or an equivalent button - and terminated at the moment the Service Provider receives a statement of unsubscription from the newsletter.
2.3.in the case of the service of receiving requests for deletion of an Account from the App, the agreement is concluded at the moment the request is sent and terminated at the moment the Service Provider executes it.
3.The use of the Website and of the Services provided through it is free of charge.
4.The conditions for using the Website and the Services provided through it include:
4.1.having a computer or other device with internet access and a web browser enabling access to the Website.
4.2.having an active e-mail inbox and e-mail address.
4.3.for the Website to function properly, it is recommended that JavaScript be enabled in the browser. Use of the Website does not require consent to statistical cookies.
5.In order to send a message using the contact form provided on the Website, it is mandatory to:
5.1.tick the checkbox indicating that the User has read the Terms of Service and the Privacy Policy and accepts them.
5.2.tick the checkbox indicating that the User consents to the processing of his or her personal data for the purpose of handling the request, in accordance with the provisions of the Privacy Policy.
5.3.in the case of a notice of illegal content or of an infringement of rights - additionally tick the checkbox constituting the User's statement, made in good faith, that the information contained in the notice is true and complete.
6.In order to use the newsletter Service, it is necessary to tick the checkbox indicating that the User consents to the processing of his or her e-mail address for the purpose of sending the newsletter and to the sending of the Service Provider's commercial information to that address. Clicking the “Subscribe” button, next to which information about the Terms of Service and the Privacy Policy is provided, means that the User has read them and accepts them.
7.The User is obliged to use the Website and the Services in accordance with the law. In particular, the User is prohibited from providing content of an unlawful nature.
8.The User may stop using the Services at any time.
§4THE APP AND PREMIUM SERVICES
1.The Website contains information about the App, including about the Premium Services plans and their prices, as well as about the availability of the App in App Marketplaces. The Website does not allow registration in or logging in to the App. The rules for registering in and using the App are set out in the EQUIVO APP TERMS OF USE.
2.Registration in and use of the App are free of charge. The User may obtain access to paid Premium Services by purchasing them. The purchase of Premium Services is not mandatory. The User may use the free basic version of the App without purchasing Premium Services.
3.Access to Premium Services may be purchased after downloading, registering in and logging in to the App, using the functionalities made available in the App. The purchase is made through the App Marketplace from which the App was downloaded. The Website is not used for, and does not allow, the conclusion of agreements for the sale of access to Premium Services.
4.The prices of Premium Services given on the Website are gross prices (including VAT) and are for information purposes only. The currency in which prices are displayed is selected automatically on the basis of the time zone set on the User's device. The price shown in the App Marketplace at the time of purchase is binding.
5.The conditions for concluding and terminating agreements for the provision of Premium Services are set out in the provisions of:
5.1.the terms of use of the App Marketplaces - where Premium Services are purchased through them. The Google Play Terms of Service are available at: https://play.google.com/intl/ALL_pl/about/play-terms/ The Apple Media Services Terms and Conditions are available at: https://www.apple.com/pl/legal/internet-services/itunes/pl/terms.html
5.2.a separate document entitled TERMS AND CONDITIONS FOR THE PAID PROVISION OF EQUIVO APP PREMIUM SERVICES - to the extent not governed by the terms of use of those App Marketplaces.
§5NEWSLETTER
1.The Website makes it possible to subscribe to a list of e-mail addresses to which the Service Provider periodically sends information about the App (App news, seasonal tips on horse care, articles from the Equivo Academy), including commercial information comprising in particular:
1.1.the types of Premium Services intended for different types of Users;
1.2.the functionalities to which the User obtains access after purchasing Premium Services of a given type.
1.3.the period of access to Premium Services, the total gross price and the available methods and deadline of payment.
1.4.promotions, competitions and other special conditions of the Service Provider's commercial offer;
2.Use of the newsletter Service requires entering a valid e-mail address in the form provided on the Website, ticking the checkbox signifying the consents referred to in §3(6) of these Terms of Service, and clicking the “Subscribe” button or an equivalent button. The Service Provider sends to the address provided a message containing a hyperlink which the User should click in order to confirm the newsletter subscription. Clicking the hyperlink confirms the subscription. The hyperlink is valid for 7 days, and an address whose subscription is not confirmed within that time is deleted.
3.The Service Provider sends newsletter e-mail messages no more than once a month. The Service Provider is not obliged to send a specific number of newsletter messages or to send them at a specific time or with a specific frequency.
4.Commercial information is clearly separated and marked in a manner leaving no doubt that it is commercial information.
5.The User may unsubscribe from the newsletter and stop using this Service at any time, using the hyperlink (link) included in every message sent as part of the newsletter, or by sending an e-mail message with a relevant request to kontakt@equivo.pl
§6CONTACT FORM
1.Users may send messages via the contact form provided on the Website, including in particular:
1.1.questions about the App and ideas concerning its future functionalities and development.
1.2.proposals for cooperation and advertising cooperation.
1.3.irregularities and defects of the Website and the App relating to their availability and technical correctness of operation, in accordance with Article 8(3)(4) of the Polish Act of 18 July 2002 on the Provision of Electronic Services.
1.4.statements of withdrawal from the Premium Agreement and requests relating to the purchase and provision of Premium Services.
1.5.notices of illegal content within the meaning of Article 16 of Regulation (EU) 2022/2065 on a Single Market For Digital Services, of Unwanted Content and of Prohibited Conduct as defined in the App Terms of Use, as well as appeals against the application of Moderation Measures.
1.6.notices concerning the security of personal data and requests relating to the exercise of the rights of data subjects.
1.7.notifications relating to possible infringements of copyright or other rights in intangible property.
1.8.requests for deletion of an Account from the App without logging in to it (§7).
1.9.other requests and complaints.
2.The Service Provider sends confirmation that a message has been sent via the contact form to the e-mail address provided in it. The confirmation contains the request number, its content and, in the case of complaints and requests concerning personal data, also the deadline for a reply.
3.The Service Provider protects the contact form against unwanted spam messages by limiting the number of messages sent from the same IP address (no more than 5 messages within 10 minutes), by hidden trap fields (honeypot) and by the Cloudflare Turnstile tool.
4.Complaints and other messages and requests referred to in paragraph 1 of this section may also be sent by e-mail to kontakt@equivo.pl, or in writing - by traditional post or courier to the address of the Service Provider's registered office: “wAInot Natalia Piórkowska”, ul. Grzybowa 25 lok. 9, 69-100 Słubice. The Service Provider can also be contacted by telephone at +48 579 946 999.
5.The Service Provider considers complaints, including complaints concerning the provision of Premium Services, within 14 days of their receipt. The Service Provider replies to requests concerning the exercise of the rights of data subjects without undue delay and in any event within one month of their receipt. The Service Provider replies to other messages and requests promptly and in any event within 30 days of their receipt.
§7ACCOUNT DELETION REQUEST
1.The User may delete the Account in the App at any time and without giving reasons, using the functionality made available in it (Profile - Settings - Account - “If you want to close the account, click here” - “Delete the account permanently”). In addition, the Service Provider makes it possible to delete an Account from the App without having to log in to it, using the form provided on the Website subpage “Account deletion” (www.equivo.pl/en/delete-account.html), by sending a message via the contact form provided on the Website (type of request “Account deletion without logging in”), or by e-mail to kontakt@equivo.pl
2.In the form on the “Account deletion” subpage, it is sufficient to provide the e-mail address of the Account. A message sent via the contact form or by e-mail containing a request for deletion of the Account in the App should state the name and surname and the e-mail address provided during registration.
3.Promptly after receiving a message containing a request for deletion of the Account in the App, the Service Provider sends the User a message to the address provided during registration in the App, containing a hyperlink which the User should click in order to confirm the deletion of the Account. The hyperlink is valid for 24 hours and may be used once. For security reasons, the Website does not disclose whether an Account exists for the e-mail address provided.
4.The Service Provider deletes the Account 30 days after the request has been confirmed. During that period, the User may cancel the deletion of the Account by logging in to the App and selecting the “Keep account” option. After that period, the deletion of the Account cannot be reversed.
5.Deletion of the Account results in the deletion of data about the User from the App, including the horse profiles created on that Account together with their history (also for the persons with whom they were shared), as well as photos, documents and recordings uploaded from that Account, the recovery of which may be impossible. Despite the deletion of the Account, the Service Provider may process certain data (in particular the record of the execution of the request: the e-mail address and the dates of the request and of the Account deletion) as specified in the EQUIVO APP PRIVACY POLICY.
6.The Service Provider is not liable for the storage of data which have been deleted by the User or by persons authorised by the User.
7.Deletion of the Account does not terminate the Premium Agreement. The Premium Agreement terminates for the reasons specified in the TERMS AND CONDITIONS FOR THE PAID PROVISION OF EQUIVO APP PREMIUM SERVICES. The User cancels a subscription to Premium Services purchased in an App Marketplace in the settings of that App Marketplace.
§8FINAL PROVISIONS
1.The Terms of Service are made available on the Website, including in PDF format, which allows the User to download and reproduce them at any time.
2.The wording of the legal clauses which should appear next to the checkboxes provided on the Website is set out in Annex No. 4 to the Terms of Service.
3.The Service Provider has the right to amend the Terms of Service for important reasons, in particular due to technological changes affecting the operation of the Website, or legal changes affecting the content of the Terms of Service. The Service Provider publishes the new text of the Terms of Service on the Website and, to Users using the newsletter Service, also sends it to their e-mail address, no later than 30 days before the amendments enter into force. The User is bound by the amended Terms of Service if, within that period, the User has not terminated the agreement for the provision of services by electronic means through the Website.
4.The date of entry into force of these Terms of Service is 25.10.2026.
ANNEX NO. 1 TO THE WEBSITE TERMS OF SERVICE
WEBSITE PRIVACY POLICYWWW.EQUIVO.PL
§1. GENERAL PROVISIONS
1.This document sets out the rules relating to the processing of data obtained in connection with the provision of services by electronic means through the website available at www.equivo.pl.
2.This Privacy Policy concerns the website. Information on the processing of data obtained in connection with registration in and use of the Equivo App is set out in a separate document - the EQUIVO APP PRIVACY POLICY.
3.The use of certain electronic services provided through the Website may involve the processing of personal data. Pursuant to Article 12(1) and Article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter: “GDPR”), the Controller provides the information specified in those provisions concerning the processing of personal data of Users using the Website.
4.The Controller applies appropriate technical and organisational measures ensuring protection of the personal data processed that is appropriate to the risks and to the categories of data, including measures securing the data against access by unauthorised persons. The Controller does not designate a Data Protection Officer.
§2. DEFINITIONS
1.CONTROLLER or SERVICE PROVIDER - an entrepreneur operating under the business name “wAInot Natalia Piórkowska” with its registered office in Słubice, ul. Grzybowa 25 lok. 9, NIP: 5981585473, e-mail address: kontakt@equivo.pl
2.USER - a person using the services provided by electronic means through the Website.
3.WEBSITE - the website available at www.equivo.pl, together with its subpages and language versions
4.SERVICES - the following services provided by electronic means through the Website:
a.sending messages using the contact form.
b.sending periodic e-mail messages (newsletter).
c.deletion of an Account from the App.
5.APP - software in the form of a computer application by means of which the Service Provider provides services by electronic means, made available as a mobile application for devices running iOS and Android, available for download from the App Store and Google Play.
6.ACCOUNT - a set of permissions, data and other App resources assigned to an individual User.
7.PREMIUM SERVICES - digital services consisting in the paid provision of special App functionalities which are not available to Users of its free version, offered under the Premium and MAX plans.
§3. CATEGORIES AND TYPES OF DATA PROCESSED
1.As part of the Service of sending messages using the contact form, personal data of the person or entity submitting the request and, in some cases, personal data of other persons or entities may be processed. Depending on the subject matter of the request, the Service Provider may process data including:
1.1.name and surname or business name, e-mail address, subject and type of matter, content of the message, language version of the Website and - in the case of cooperation and advertising proposals - company name (provided voluntarily) - in the case of all messages, including questions about the App, feature ideas, cooperation proposals and advertising cooperation.
1.2.in the case of requests concerning logging in to the App and App errors: device type and model, operating system version and App version (provided in the form or transmitted automatically when the form has been opened from the App), and, where necessary to handle the request, also data of the requester's Account in the App, in particular concerning logging in and the use of App functionalities.
1.3.in the case of complaints, statements of withdrawal from the Premium Agreement and requests relating to the purchase and provision of Premium Services: name and surname, e-mail address, payment transaction identifier, information on current and past purchases of Premium Services, date and time of the commencement and end of the provision of Premium Services, types and prices of Premium Services, dates and amounts of payments made; data from app marketplaces: payment identifier, purchase token, name of the app package sold, product identifier, transaction price and currency, transaction status, country of the account from which the purchase was made, date and time of the purchase or of the subscription renewal. Payments for Premium Services are handled exclusively by App Marketplaces - the Controller does not receive payment card details or bank account numbers.
1.4.in the case of requests concerning the security of personal data and the rights relating to them: all categories of data processed by the Controller.
1.5.in the case of notices concerning illegal content: name and surname or business name and e-mail address of the notifier, an indication of the electronic location of the reported content (i.e. URLs), additional information enabling the identification of the illegal content, a statement by the notifier, made in good faith, that the information contained in the notice is accurate and complete, name and surname or business name, address and e-mail address of the person responsible for the unwanted content or prohibited conduct.
1.6.in the case of handling notices relating to infringements of copyright, related rights or other rights in intangible property: name and surname or business name and e-mail address of the notifying entity; name and surname or business name and e-mail address of the rightholder; name and surname or business name and e-mail address of the entity alleged to have infringed the rights, the type of rights held.
2.Providing personal data when sending a message via the contact form is necessary for the message to be handled and answered. The consequence of refusing to provide the data is that it is not possible to use the Service of sending messages via the contact form.
3.In order to protect the Website forms against spam and abuse, the Controller processes the IP address of the device from which the message, the newsletter subscription or the Account deletion request was sent, exclusively in the form of a cryptographic hash (HMAC), without storing the IP address itself in the database. In addition, the Website forms (the contact form, the newsletter form and the Account deletion form) are protected by the Cloudflare Turnstile tool, provided by Cloudflare, Inc. When the User starts filling in a form, the tool processes the IP address and information about the device and browser in order to distinguish humans from automated programs (bots).
4.As part of the newsletter Service, personal data comprising the e-mail address may be processed. The Controller also records data confirming that consent has been given: the date and time of subscription to, confirmation of and unsubscription from the newsletter, the content and version of the consent clause, the language version of the Website and the place of subscription (the home page or the blog on the Website, or the App). Providing a valid e-mail address is necessary to use the newsletter Service, and refusal to provide it means that it is not possible to receive messages as part of the newsletter Service.
5.As part of the Service of deleting an Account from the App, personal data comprising the e-mail address of the Account are processed and, in the case of a request sent via the contact form or by e-mail, also the name and surname. Providing these data is necessary for the User. The consequence of refusing to provide personal data is that it is not possible to use the Account deletion Service. After the request has been executed, the Controller stores a record of its execution, comprising the e-mail address and the dates of the request and of the Account deletion.
6.If the User consents to statistical cookies, the Controller processes, using the Google Analytics and Microsoft Clarity tools, data on the manner in which the Website is used: identifiers stored in cookies, the IP address (used by the providers to determine approximate location), information about the device and browser, the subpages visited and the source of the visit, as well as the course of the visit (clicks, scrolling, cursor movements). Content entered in form fields is masked and is not transmitted to these tools. The Website also transmits to them information about events: sending the contact form (only the subject and type of matter), displaying the newsletter subscription pop-up, subscribing to the newsletter and clicking the App download button - without the name and surname, e-mail address or content of the message. Without this consent, the statistical tools are not loaded and browsing the Website does not involve transmitting data to their providers.
7.When the Website is displayed and its forms are used, the servers of the hosting provider (Hostinger International Ltd.) and of the providers of services handling the forms may automatically record technical data in logs, such as the IP address, the date and time of the request, the address of the subpage displayed and information about the browser. The pages for confirming the Account and setting a new password for the App download the Supabase software library from the jsDelivr content delivery network (cdn.jsdelivr.net), which thereby receives the IP address and information about the browser.
§4. PURPOSES OF THE PROCESSING OF PERSONAL DATA
1.In the case of the Service of sending messages using the contact form, personal data are processed for the following purposes:
1.1.1.handling the request, which includes:
1.1.1.1.collecting personal data of the senders of requests.
1.1.1.2.sending an automatic acknowledgement of receipt of the message, containing the request number.
1.1.1.3.verifying whether requests come from authorised persons.
1.1.1.4.handling requests and conducting the necessary correspondence.
1.1.1.5.preparing and sending a reply.
1.1.2.performing the legal obligations incumbent on the Controller, which includes:
1.1.2.1.receiving and handling complaints concerning the Website and the App pursuant to Article 8(3)(4) of the Polish Act of 18 July 2002 on the Provision of Electronic Services.
1.1.2.2.receiving and handling notices of illegal content in accordance with Article 16 of Regulation (EU) 2022/2065 on a Single Market For Digital Services.
1.1.2.3.receiving and handling notices of personal data breaches and of the exercise of rights relating to the processing of personal data.
1.1.2.4.receiving and handling notices concerning infringements of copyright or other rights in intangible property.
1.1.3.performing the Controller's contractual obligations under agreements for the provision of services by electronic means through the App and agreements for the provision of digital Premium Services, which includes:
1.1.3.1.receiving statements of withdrawal from the Premium Agreement.
1.1.3.2.receiving notices and giving effect to rights arising from liability for the conformity of digital services with the contract.
1.1.3.3.receiving and handling appeals against the application of Moderation Measures.
1.1.3.4.receiving notices concerning infringements of the provisions of the EQUIVO APP TERMS OF USE, handling them and replying to them.
1.1.4.protecting the Website forms against spam and abuse.
1.1.5.establishing, exercising or defending claims related to the request.
2.The Controller processes personal data provided when subscribing to the newsletter Service for the purposes of:
2.1.periodically sending messages about the App (App news, seasonal tips, articles from the Equivo Academy);
2.2.marketing the Service Provider's own services - sending commercial information comprising information about Premium Services, their types, functionalities, price and access period, as well as about promotions, competitions and other special conditions of the Service Provider's commercial offer.
2.3.confirming the subscription and demonstrating that the User has consented to receive the newsletter.
3.In the case of the Account deletion Service, the purpose of the processing of personal data is to delete the Account from the App, which includes:
3.1.verifying whether the request comes from an authorised person.
3.2.sending an e-mail message containing a link which must be clicked in order to delete the Account from the App.
3.3.deleting the data from the App 30 days after the request has been confirmed.
3.4.storing a record of the execution of the request (e-mail address and the dates of the request and of the Account deletion) in order to demonstrate that the request has been executed.
4.The Controller processes the IP address hash referred to in §3 in order to protect the Website forms against spam and abuse, and the data recorded in server logs - in order to ensure the security and proper functioning of the Website.
5.If the User consents to statistical cookies, the Controller processes data collected using the Google Analytics and Microsoft Clarity tools in order to analyse the manner in which the Website is used, detect errors and improve the Website. The Controller does not use these data for advertising purposes.
§5. LEGAL BASIS FOR THE PROCESSING OF PERSONAL DATA
1.When providing the Services of sending messages via the contact form, the Controller processes the personal data provided by the sender of the contact form message on the basis of consent, which is given by ticking the relevant checkbox on the Website (Article 6(1)(a) GDPR). Data sent in complaints, notices of illegal content, notices of infringements of rights in intangible property and requests concerning personal data are processed in order to comply with the legal obligations incumbent on the Controller (Article 6(1)(c) GDPR). Data sent in matters concerning withdrawal from the Premium Agreement, conformity of Premium Services with the contract, appeals against Moderation Measures and infringements of the App Terms of Use are processed for the performance of the contract (Article 6(1)(b) GDPR). After the matter has been closed, the data may be stored until the expiry of the limitation period for claims, on the basis of the Controller's legitimate interest consisting in the establishment, exercise or defence of claims (Article 6(1)(f) GDPR).
2.When providing the newsletter Service, personal data are processed on the basis of the User's consent, given by ticking the relevant checkbox on the Website (Article 6(1)(a) GDPR).
3.The Controller stores the data confirming consent to receive the newsletter on the basis of Article 6(1)(c) in conjunction with Article 7(1) GDPR - the obligation to demonstrate that the data subject has consented.
4.In the case of deletion of an Account from the App, the data are processed on the basis of Article 6(1)(b) GDPR - processing is necessary for the performance of a contract to which the data subject is party, i.e. the agreement for the provision of services by electronic means under which the App is made available, and also on the basis of Article 6(1)(c) GDPR in conjunction with Article 17 GDPR (right to erasure).
5.The record of the execution of an Account deletion request is stored on the basis of Article 6(1)(f) GDPR - the legitimate interest of the Controller consisting in being able to demonstrate that the request has been executed.
6.The processing of the IP address hash for the purpose of protecting forms against spam and abuse, of the data processed by the Cloudflare Turnstile tool and of the data recorded in server logs takes place on the basis of Article 6(1)(f) GDPR - the legitimate interest of the Controller consisting in ensuring the security of the Website.
7.The processing of data using the Google Analytics and Microsoft Clarity tools takes place on the basis of the User's consent, given via the cookie banner (Article 6(1)(a) GDPR in conjunction with Article 399 of the Polish Act of 12 July 2024 - Electronic Communications Law). Consent may be withdrawn at any time using the “Cookie settings” link in the Website footer, without affecting the lawfulness of processing carried out before its withdrawal.
§6. PERIOD OF PROCESSING OF PERSONAL DATA
1.In the case of the Service of sending messages using the contact form, the period of processing of personal data may vary depending on the subject matter of the message. In particular:
a.in the case of most messages and requests, personal data are processed for the period necessary to handle the request, but no longer than 3 years from the date on which the request was closed.
b.in the case of requests concerning Premium Services, personal data are processed for the duration of their provision and, after their provision has ceased, until the claims become time-barred (usually 3 years).
2.Personal data provided as part of the newsletter Service may be processed until the Service Provider receives information that the User has unsubscribed from the newsletter. Once the unsubscription has been sent, the User's e-mail address is promptly removed from the newsletter mailing list. Data confirming consent (e-mail address, dates of subscription, confirmation and unsubscription, content and version of the consent clause) are stored for 3 years from unsubscription from the newsletter in order to demonstrate that messages were sent with consent, and are then deleted. An address whose subscription has not been confirmed is deleted 7 days after subscription.
3.In the case of the Service of requesting deletion of an Account from the App, personal data are processed until the Account is deleted (30 days after the request has been confirmed), except for data which the Service Provider may lawfully process despite the deletion of the Account.
4.The IP address hash referred to in §3 is deleted after 24 hours, and data concerning Account deletion hyperlinks sent - after 30 days.
5.Data recorded in server logs are stored for the period resulting from the settings of their providers, no longer than is necessary to ensure the security of the Website. Data processed by the Cloudflare Turnstile tool are used solely to check whether the form is being filled in by a human, and are stored by Cloudflare for the period resulting from its policies, no longer than is necessary to protect against abuse.
6.Data collected using the statistical tools are stored for the period set in those tools, no longer than 14 months from their collection. The period for which cookies are stored on the User's device is set out in the Cookie Policy (Annex No. 2 to the Terms of Service).
§7. INFORMATION ON RECIPIENTS OF PERSONAL DATA
1.The Controller may transfer personal data to the following categories of recipients:
1.1.providers of servers, computer memory, disk space and virtual drives, in particular Hostinger International Ltd. (Website hosting) and the jsDelivr content delivery network.
1.2.providers of certain types of software which the Service Provider uses to enable the functioning of the App, in particular providers of operating and database systems, developer tools, anti-virus and cryptographic software.
1.3.providers of software which the Service Provider uses in its business, in particular providers of computer memory, virtual drives, and software and platforms for collaboration and sharing of data, files and documents, CRM systems, electronic calendars and office software suites.
1.4.providers of e-mail services and e-mail delivery services.
1.5.providers of online platforms which host App Marketplaces.
1.6.providers of accounting and tax services.
1.7.providers of statistical tools: Google Ireland Limited (Google Analytics) and Microsoft Ireland Operations Limited (Microsoft Clarity) - only after the User has consented to statistical cookies.
1.8.the provider of the tool protecting the Website forms against bots: Cloudflare, Inc. (Cloudflare Turnstile).
1.9.state authorities authorised under separate provisions of law for the purposes of proceedings conducted by them.
2.Personal data may be transferred to recipients in one or more categories selected according to the content of the request.
3.Personal data may be transferred to countries outside the European Economic Area, in particular to the United States of America. By Implementing Decision (EU) 2023/1795 of 10 July 2023 (OJ L 231, 20.9.2023, p. 118–229), the European Commission found that an adequate level of protection is ensured for personal data transferred to organisations in the USA participating in the EU-U.S. Data Privacy Framework. This applies in particular to the providers of statistical tools (Google LLC and Microsoft Corporation, which participate in this framework), the provider of the infrastructure on which the database and forms of the Website run (Supabase Inc.), the provider of the e-mail delivery service (Resend) and the provider of the tool protecting forms against bots (Cloudflare, Inc.). If a provider does not participate in the EU-U.S. Data Privacy Framework, the transfer of data is based on standard contractual clauses adopted by the European Commission (Article 46(2)(c) GDPR).
§8. RIGHTS OF DATA SUBJECTS
1.The data subject has the right to:
1.1.access his or her data (Article 15 GDPR) - the data subject has the right to obtain from the Controller confirmation as to whether or not personal data concerning him or her are being processed, and, where that is the case, access to the personal data and information about their processing.
1.2.rectification of data (Article 16 GDPR) - the data subject has the right to obtain from the Controller without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject has the right to have incomplete personal data completed.
1.3.erasure of data (Article 17 GDPR) - the data subject has the right to obtain from the Controller the erasure of personal data concerning him or her without undue delay.
1.4.restriction of processing (Article 18 GDPR).
1.5.data portability (Article 20 GDPR) - the data subject has the right to receive the personal data concerning him or her, which he or she has provided to the Controller, in a structured, commonly used and machine-readable format and has the right to transmit those data to another controller.
1.6.object to the processing of personal data concerning him or her (Article 21 GDPR).
1.7.withdraw consent to the processing of personal data at any time (Article 7(3) GDPR), without affecting the lawfulness of processing carried out before its withdrawal;
1.8.lodge a complaint with the President of the Personal Data Protection Office (Prezes UODO) or with the supervisory authority in the Member State of the European Union of his or her habitual residence, place of work or place of the alleged infringement (Article 77 GDPR).
2.The rights of data subjects are exercised at their request submitted to the Controller in writing - to the address of its registered office, via the contact form, or by e-mail to: kontakt@equivo.pl
3.The Controller provides the data subject with information on action taken on a request to exercise his or her rights relating to the processing of personal data without undue delay and in any event within one month of receipt of the request. That period may be extended by two further months where necessary, taking into account the complexity of the request or the number of requests. The Controller informs the data subject of any such extension within one month of receipt of the request, together with the reasons for the delay.
4.Actions taken by the Controller to give effect to the rights relating to the processing of personal data are free of charge.
5.The Controller does not make decisions based solely on automated processing of data, including profiling, which produce legal effects concerning the User or similarly significantly affect the User.
§9. FINAL PROVISIONS
1.For important reasons, the Service Provider may amend the Privacy Policy by publishing its new text on the Website and, in the case of Users using the newsletter Service, also by sending it to their e-mail address, no later than 30 days before the amendments enter into force. The User is bound by the amended Privacy Policy if, within that period, the User has not withdrawn consent to the processing of personal data or requested their deletion.
2.The current Privacy Policy is available on the Website, including in PDF format, which allows the User to download and reproduce it at any time.
3.The date of entry into force of this Privacy Policy is 25.10.2026.
ANNEX NO. 2 TO THE TERMS OF SERVICE OF THE WEBSITE WWW.EQUIVO.PL
COOKIE POLICY
Pursuant to and in connection with Article 6(2) of the Polish Act of 18 July 2002 on the Provision of Electronic Services and Article 399(1) and (3) of the Polish Act of 12 July 2024 - Electronic Communications Law, the Service Provider provides information relating to the use of software which is not a component of the content of services provided by electronic means and which is introduced into the ICT system used by the User. This software consists of so-called cookies and similar technologies, including the browser's local storage (localStorage).
1.When accessing the Website for the first time, the User will be asked, through the Website's information banner entitled “We respect your privacy”, to consent to the installation and storage of cookies and to access to them. Until consent is given, the Website does not load statistical tools and does not connect to the servers of their providers.
2.Cookies are small files which are installed on the device of the User accessing the Website. The Service Provider uses cookies and similar technologies for the following purposes:
a.necessary cookies - a record of the User's choice regarding cookies (equivo_consent), stored in the browser's local storage (localStorage) for 12 months or until the rules on the use of cookies change. The record contains a random identifier, the date and the choice made, and is not used for tracking. The necessary category also includes the Cloudflare Turnstile tool (provider: Cloudflare, Inc.), which protects the Website forms against bots. It is activated only when the User starts filling in a form, may use browser storage and serves solely to distinguish humans from automated programs, and therefore does not require consent. The necessary category also includes remembering the decision concerning the newsletter subscription pop-up (equivo_newsletter_popup), stored in the browser's local storage (localStorage) for 30 days from closing the pop-up or for 12 months from subscribing to the newsletter. The record contains only the date and type of the decision and is not used for tracking. On the horse profile transfer page (equivo.pl/en/transfer), the transfer code (equivoHandoff), needed to open it in the App, is stored in the browser's session storage (sessionStorage); the browser deletes it when the tab is closed.
b.analytics cookies (in the settings window: “Statistics”) - used to collect information about how visitors use the Website. The data are collected by the Google Analytics and Microsoft Clarity tools and contain information such as the number of visitors to the site, the origin of visitors and the pages visited, and, in the case of Microsoft Clarity, also the course of the visit (clicks, scrolling, cursor movements) and heatmaps; content entered in form fields is masked. This information is then used by the providers of these tools to generate reports useful for managing and improving the Website. Google Analytics cookies (_ga, _ga_<identifier>) are stored for up to 2 years, and Microsoft Clarity cookies: _clck - for up to 1 year, _clsk - for up to 1 day. Microsoft Clarity may also store cookies on Microsoft domains (including CLID, MUID). The Service Provider does not use these tools for advertising purposes - Google signals and ads personalisation are disabled in Google Analytics.
3.The Website does not use functional, marketing or advertising cookies.
4.The User should read the information about cookies and decide whether to consent to the installation and storage of cookies and to access to them by clicking the relevant button among those displayed on the information banner, labelled:
a.“Accept” or equivalent words, which means that the User consents to the installation and storage of all of the Service Provider's cookies and to access to them.
b.“Decline” or equivalent words, which means that statistical cookies will not be installed or stored on the User's device.
c.“Settings” or equivalent words, which takes the banner to a screen on which the User can choose the types of cookies they accept. Two categories are available in the settings window: “Necessary” (always on) and “Statistics” (off by default), and the choice is confirmed with the “Save my choice”, “Decline” or “Accept” button.
5.The installation of cookies does not cause any configuration changes to the devices and software used by Users.
6.The Website uses both its own cookies, which are installed and accessed by the Service Provider, and third-party cookies used by the Service Provider's partners. Third-party cookies include analytics cookies (Google Analytics, Microsoft Clarity).
7.The cookie settings window indicates the statistical tools used: Google Analytics (provider: Google Ireland Limited) and Microsoft Clarity (provider: Microsoft Ireland Operations Limited). Data collected by these tools may be transferred to the USA under the EU-U.S. Data Privacy Framework. In the “Necessary” category, the window also indicates the Cloudflare Turnstile form protection.
8.Consent to the use of cookies is voluntary, except for necessary cookies, which are essential for the proper functioning of the Website. The User may withdraw consent at any time using the “Cookie settings” link in the Website footer. Withdrawal of consent results in the deletion of the statistical cookies stored on the Website's domain and in the Website being reloaded without the statistical tools. The Website asks for a choice again after 12 months and after any change in the rules on the use of cookies.
9.The User may determine the conditions for the storage of or access to cookies directly on the Website or by means of the browser settings. The use of cookies can also be limited by browsing the Website in incognito mode or by means of software specially installed for this purpose.
10.The User may delete cookies from his or her terminal equipment, in particular by using the “clear browsing data” function or a similar function available in the web browser settings.
ANNEX NO. 3 TO THE TERMS OF SERVICE OF THE WEBSITE WWW.EQUIVO.PL
INFORMATION ON SPECIFIC RISKSASSOCIATED WITH THE USE OF SERVICES PROVIDED BY ELECTRONIC MEANS
In accordance with Article 6(1) of the Polish Act of 18 July 2002 on the Provision of Electronic Services, the Service Provider provides persons using the services provided by electronic means made available on the Website www.equivo.pl with information on the risks associated with their use.
1.The Service Provider makes every reasonable effort to enable Users to use the Services safely. Nevertheless, given the public nature of the Internet, certain risks to Users may arise in connection with the provision of the Services, in particular:
1.1.malicious software which alters the way in which the devices and software used by the User operate, and which may also affect the availability and operation of the Services;
1.2.spyware intended to access or intercept data transmitted by the User, including in particular access credentials or data of the payment instrument or payment service used;
1.3.obtaining confidential information by impersonating a trustworthy person or institution (so-called phishing);
1.4.spoofing of websites so that they look deceptively similar to those used by the User;
1.5.unsolicited advertising e-mail messages, as well as applications and other software intended to display unwanted advertisements or other types of content;
2.Reducing the risks associated with the use of the Services requires cooperation between the Service Provider and the User. To this end, the User may in particular:
2.1.install an anti-virus program from a trusted provider on the device used to access the website, and install its recommended updates;
2.2.use software, including a web browser, originating exclusively from trusted providers, in the latest version made available;
2.3.use only legal software;
2.4.enable a network firewall on the devices which the User uses to access the website;
2.5.read the information provided during the installation of software, including in particular whether the scope of the application's access to the device's data and applications is appropriate to the purpose of the software;
2.6.change access passwords regularly, use different passwords for different applications and access points, and use secure passwords of appropriate length, consisting of a random combination of letters, digits and special characters;
2.7.refrain from opening e-mail of unknown origin.
ANNEX NO. 4 TO THE TERMS OF SERVICE OF THE WEBSITE WWW.EQUIVO.PL
WORDING OF THE LEGAL CLAUSES PROVIDED ON THE WEBSITE
1.In the contact form Service (ticking the checkboxes is mandatory in order to send a message via the form).
1.1.I have read and accept the Terms of Service and the Privacy Policy.
1.2.I consent to the processing of my data for the purpose of handling my request.
1.3.I declare in good faith that the information in this report is true and complete. (an additional field, displayed and mandatory for notices of illegal content or of infringements of rights)
2.In the newsletter Service (ticking the checkbox is mandatory in order to subscribe to the newsletter).
2.1.I want to receive the Equivo newsletter with news and offers at the email address provided.
2.2.Information below the “Subscribe” button (without a checkbox): “By subscribing, you accept the Terms of Service and the Privacy Policy. You can unsubscribe at any time using the link in every email.”
3.In the account deletion Service, the Website does not use checkboxes - the request is confirmed by clicking the hyperlink sent to the e-mail address of the Account (§7 of the Terms of Service).