Form
Write to us
We will reply by email. After sending, you will get a confirmation with a request number.
Equivo app
Help and contact
Have a question or is something not working in the app? Write via the form, send an email or call us. We will get back to you.
Send an email
Include your account email address and phone model. A screenshot helps a lot.
Phone
Call us
I can’t log in
On the login screen, choose “Forgot your password?” and enter your account email address. We will send a link to set a new password.
Premium and MAX plans
Subscriptions are bought in the app through the App Store or Google Play and renew automatically. You can cancel them in the subscription settings on your phone, no later than 24 hours before the end of the billing period. Refunds for purchases are handled by the store where the plan was bought.
Account deletion
You can delete your account in the app or without it, on the Account deletion page.